These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from MOBILE GEAR DIRECT SDN BHD (“we”, “our”, or “us”). By using our website or purchasing from us, you agree to these Terms.

1. General
By accessing or using our website, you confirm that you are at least 18 years old or have obtained parental consent. We reserve the right to modify or update these Terms at any time without prior notice. Your continued use of the website means you accept the revised Terms.

2. Products and Services
We provide mobile phones, accessories, and mobile reload credit services. All products are subject to availability and we reserve the right to discontinue or change products at any time without notice.

3. Orders and Payments
When you place an order, you agree that all information provided is accurate and complete. Orders are only confirmed upon successful payment. We reserve the right to cancel or refuse any order at our discretion. Prices listed are in Malaysian Ringgit (MYR) and may include or exclude taxes and shipping fees depending on your location.

4. Shipping and Delivery
We aim to process and ship orders promptly. Estimated delivery times are provided for convenience and are not guaranteed. We are not liable for delays caused by courier services or unforeseen circumstances.

5. Returns and Refunds
We accept returns for defective or incorrect items within [insert return period, e.g., 7 days] of receipt. Items must be unused and in original packaging. To initiate a return, please contact [email protected]. Refunds are issued based on our inspection and will be processed to the original payment method.

6. Warranty
Some products may include a manufacturer’s warranty. Please check the product page or contact us for more details. Warranty coverage does not apply to physical damage, water damage, or misuse.

7. Intellectual Property
All content on this website, including images, text, logos, and product listings, is the property of MOBILE GEAR DIRECT SDN BHD or its content suppliers and is protected by copyright and trademark laws. You may not reproduce or use any content without our written permission.

8. Limitation of Liability
To the fullest extent permitted by law, MOBILE GEAR DIRECT SDN BHD is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim is limited to the amount you paid for the product.

9. Privacy
Your use of our website is also governed by our Privacy Policy. By using our services, you agree to how we collect and use your personal data as outlined in that policy.

10. Governing Law
These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these Terms will be handled by the courts of Malaysia.

11. Contact Us
If you have any questions about these Terms, please contact us:

MOBILE GEAR DIRECT SDN BHD
Email: [email protected]
Phone: 017-772 7854